Responsible Gaming
Gaming Should Be Entertainment
At Pinecone & Co, we believe that online gaming through Interac casinos should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While many people gamble responsibly for fun, it's important to understand the risks and play within your means.
Remember: The house always has a mathematical advantage. Set a budget you can afford to lose, and stick to it.
Age Verification
Online gambling in Canada is restricted to players who are 18 years of age or older (or the legal age of majority in your province). By using our site and affiliated casinos, you confirm that you meet this legal requirement.
If you are under the legal age for gambling in your jurisdiction, please do not participate in any gaming activities.
Warning Signs of Problem Gambling
If you recognize any of the following behaviors in yourself or someone else, it may be time to seek help:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, school, or other responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Risking relationships or job opportunities because of gambling
- Experiencing financial difficulties as a result of gambling
If any of these apply to you, help is available.
Self-Help Tools & Controls
Most reputable online casinos offer built-in tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly).
- Loss Limits: Cap the amount of money you're willing to lose in a given period.
- Session Time Limits: Automatically end your gaming session after a set duration.
- Reality Checks: Receive regular notifications about how long you've been playing and how much you've spent.
- Self-Exclusion: Voluntarily exclude yourself from gambling at a casino or across multiple licensed operators for a period you choose (ranging from weeks to years).
- Account Pause: Temporarily suspend your account to take a break.
Use these tools proactively. They are designed to help you maintain control and gamble within safe limits.
Support Organizations in Canada & Beyond
If you or someone you know needs help with problem gambling, contact one of these trusted organizations:
Canada
- Responsible Gambling Council (RGC) — www.responsiblegambling.org
Provides resources, counseling referrals, and support for problem gambling across Canada. - Gamblers Anonymous — Free peer support meetings available across Canada.
North America
- National Council on Problem Gambling (NCPG) - USA — www.ncpgambling.org
Helpline: 1-800-522-4700 (available 24/7)
International Resources
- GamCare - UK — www.gamcare.org.uk
- GamStop - UK — www.gamstop.co.uk (National self-exclusion scheme)
- Gambling Help Online - Australia — www.gamblinghelponline.org.au
All of these organizations provide confidential, non-judgmental support and are available to help you take control of your gambling.
If You Have a Problem, Seek Help Today
Problem gambling is a serious issue, but recovery is possible. Reaching out for help is a sign of strength, not weakness.
Don't wait—if you're concerned about your gambling habits or those of someone you care about, contact one of the support organizations listed above. They offer free, confidential assistance and can connect you with counseling and treatment services in your area.
Your well-being matters. Help is just a phone call or click away.